About Us
Vision
To be South Africa’s most trusted vehicle tracking partner—helping every driver and fleet operator protect assets, reduce losses, and operate with confidence.
Values
1) Trust & Integrity
We operate transparently, protect customer data, and deliver on our promises.
2) Reliability
We prioritize uptime, accurate reporting, and dependable devices—because your vehicle is your livelihood.
3) Customer-Centered Service
We respond fast, communicate clearly, and solve problems end-to-end.
4) Safety First
We support safer driving and safer operations through visibility, alerts, and responsible handling of incidents.
5) Innovation with Purpose
We adopt technology that makes tracking simpler, smarter, and more valuable for customers.
6) Accountability
We measure performance, improve continuously, and take ownership of outcomes.
Mission
To deliver reliable, affordable, and easy-to-use vehicle tracking solutions that improve safety, recovery outcomes, and fleet visibility—backed by responsive support and consistent service.
Strategies
1) Product & Service Excellence
Provide tiered packages for different needs (backup unit, basic tracking, app-enabled, premium combination).
Standardize installation, testing, and after-sales support processes.
2) Customer Growth in Core Segments
Taxi industry: offer scalable solutions for associations, owners, and operators.
SMEs and fleets: provide visibility, reporting, and driver behavior insights.
3) Operational Efficiency & Speed
Same-day/next-day support where possible.
Clear SLA targets for activations, queries, and technical resolutions.
4) Technology & Data Advantage
Accurate live tracking, smart alerts, and actionable reporting for decision-making.
Secure data handling and system access control.
5) Partnerships & Channel Expansion
Build referral and installer networks.
Collaborate with taxi bodies, dealerships, and fleet partners where feasible.
Why choose The National Tracker?
To protect, monitor, and manage your vehicle or fleet with reliable GPS tracking solutions designed for taxi owners, private vehicles, and fleet operators.
Real-time GPS vehicle tracking
Nationwide coverage across South Africa
Fast installation turnaround
Reliable hardware
Theft tracking and recovery assistance
User-friendly mobile & web platforms
Dedicated local support that understands your needs
Operational Excellence
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Business Sustainability
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Contract and Integrated Logistics
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