About Us
The National Tracker is a South African vehicle tracking company focused on one thing: helping vehicle owners, taxi operators, and fleet managers protect what matters most. We provide reliable tracking solutions that improve visibility, strengthen security, and support smarter day-to-day vehicle management.
Whether you are tracking a single vehicle or managing an entire fleet, our approach is simple—make tracking easy to use, affordable, and dependable, backed by support that responds quickly and communicates clearly.
Vision
To be South Africa’s most trusted vehicle tracking partner—helping every driver and fleet operator protect assets, reduce losses, and operate with confidence.
Values
1) Trust & Integrity
We operate transparently, protect customer data, and deliver on our promises.
2) Reliability
We prioritize uptime, accurate reporting, and dependable devices—because your vehicle is your livelihood.
3) Customer-Centered Service
We respond fast, communicate clearly, and solve problems end-to-end.
4) Safety First
We support safer driving and safer operations through visibility, alerts, and responsible handling of incidents.
5) Innovation with Purpose
We adopt technology that makes tracking simpler, smarter, and more valuable for customers.
6) Accountability
We measure performance, improve continuously, and take ownership of outcomes.
Mission
To deliver reliable, affordable, and easy-to-use vehicle tracking solutions that improve safety, recovery outcomes, and fleet visibility—backed by responsive support and consistent service.
Strategies
1) Product & Service Excellence
Provide tiered packages for different needs (backup unit, basic tracking, app-enabled, premium combination).
Standardize installation, testing, and after-sales support processes.
2) Customer Growth in Core Segments
Taxi industry: offer scalable solutions for associations, owners, and operators.
SMEs and fleets: provide visibility, reporting, and driver behavior insights.
3) Operational Efficiency & Speed
Same-day/next-day support where possible.
Clear SLA targets for activations, queries, and technical resolutions.
4) Technology & Data Advantage
Accurate live tracking, smart alerts, and actionable reporting for decision-making.
Secure data handling and system access control.
5) Partnerships & Channel Expansion
Build referral and installer networks.
Collaborate with taxi bodies, dealerships, and fleet partners where feasible.

